Legal notice

Castelia Card Company — Legal Notice

Last Updated: October 2026

This website is operated by Castelia Card Company.

The information below identifies the operator of this website and provides important legal information regarding the use of Castelia Card Company’s website, branding, products, and content.

Business Information

Business Name: Castelia Card Company
Operating Jurisdiction: Ontario, Canada
Business Location: Paris, ON
Email: info@casteliacardco.com
Telephone: (519) 588-6641
Website: casteliacardco.com

Customers may use the contact information above for questions, complaints, claims, or other inquiries relating to Castelia Card Company or purchases made through our website.

Shopify currently requires merchants to maintain accessible public-facing contact information that includes the business name, physical address, telephone number, and email address. Ontario also expects online businesses to provide customers with identifying and contact information before online transactions are completed. 

Website Operator

The Castelia Card Company online store is powered by Shopify.

Shopify provides the ecommerce infrastructure used to operate this website but is not the seller of products purchased from Castelia Card Company.

All contracts for the sale of products through this website are entered into directly between Castelia Card Company and the customer. 

Intellectual Property

Unless otherwise indicated, original materials created by Castelia Card Company—including our:

Castelia Card Company name and branding
Original logos
Castelia Coins designs
Website graphics
Promotional graphics
Photography
Written content
Original illustrations and design elements

are owned by or used under authorization by Castelia Card Company.

These materials may not be copied, reproduced, republished, distributed, modified, sold, or commercially exploited without prior authorization from Castelia Card Company, except where permitted by law.

Third-Party Intellectual Property

Castelia Card Company sells and discusses products that may contain trademarks, characters, artwork, product names, logos, or other intellectual property belonging to third parties.

All such intellectual property remains the property of its respective owners.

The presence of third-party products or intellectual property on this website does not imply sponsorship, partnership, affiliation, or endorsement of Castelia Card Company by those rights holders unless explicitly stated.

Castelia Card Company is an independent trading-card retailer.

Trading Cards & Collectibles

Trading cards and collectibles may naturally vary in condition.

Castelia Card Company makes reasonable efforts to provide accurate product descriptions, photographs, condition information, grading information, and certification details.

Customers should carefully review the applicable listing before completing a purchase.

Raw cards are not guaranteed to receive any particular grade from PSA, CGC, BGS, or any other third-party grading service.

Grades assigned by third-party grading companies are determined independently by those companies and are not controlled or guaranteed by Castelia Card Company.

Product Images

Where an individual collectible is photographed for a listing, the photographs are intended to represent the applicable item being offered for sale.

Certain lower-value products or standardized products may use representative, manufacturer-provided, or catalogue imagery where appropriate.

Display settings, lighting, photography, and other factors may cause colours or visual appearance to vary slightly from the physical product.

Website Information

Castelia Card Company makes reasonable efforts to ensure that information published on this website is accurate and current.

However, occasional errors may occur regarding:

Pricing
Product descriptions
Inventory
Availability
Promotions
Shipping information
Product specifications

Castelia Card Company may correct errors or update website information when they are identified.

Existing customer orders affected by an error will be handled reasonably and in accordance with applicable law.

External Links & Third-Party Services

This website may contain links to or integrations with third-party websites and services, including payment processors, shipping carriers, grading companies, social-media platforms, loyalty providers, and other service providers.

Castelia Card Company does not control independent third-party websites and is not responsible for their content, availability, privacy practices, or services.

Use of third-party services may be subject to the applicable provider’s own terms and policies.

Promotions & Castelia Coins

Promotional offers are subject to their stated eligibility requirements, exclusions, expiration dates, and other applicable conditions.

Castelia Coins are promotional loyalty points associated with Castelia Card Company’s rewards program.

Castelia Coins:

Have no cash value
Are not legal tender
Are not cryptocurrency
Cannot be exchanged directly for cash
May only be used for eligible rewards offered through the Castelia rewards program

Additional terms relating to Castelia Coins may be included in our Terms of Service or rewards-program rules.

Liability

To the maximum extent permitted by applicable law, Castelia Card Company is not responsible for losses resulting from circumstances outside its reasonable control, including third-party service interruptions, carrier disruptions, website outages, or delays caused by customs authorities.

Nothing in this Legal Notice excludes, restricts, or overrides any consumer right or remedy that cannot legally be excluded under applicable legislation.

Applicable Law

This website is operated from Ontario, Canada.

Unless mandatory legislation provides otherwise, matters relating to this website and Castelia Card Company’s operations are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Ontario’s Consumer Protection Act contains specific disclosure requirements for qualifying online consumer agreements, including business identification, contact information, pricing, shipping, payment terms, and applicable restrictions. 

Related Policies

Customers should also review our:

Terms of Service
Return & Refund Policy
Shipping Policy
Privacy Policy

Together, these policies govern the use of the Castelia Card Company website and purchases made through our online store.

Contact

Questions regarding this Legal Notice or Castelia Card Company may be directed to:

info@casteliacardco.com
(519) 588-6641
Paris, ON